Last Updated: 10/16/2025
1. Introduction
The Tech Guy Joe, Joseph Stepanenko (“we,” “us,” or “our”) values the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products and services, or interact with us in any manner. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, which includes:
- Contact Information: Your name, email address, mailing address, and telephone number.
- Payment Information: Credit card details, billing address, and other financial information when you make a purchase.
- Account Information: Username, password, and other credentials if you create an account with us.
Non-Personal Information
We also collect non-identifiable information automatically as you interact with our website and services:
- Usage Data: Information such as your IP address, browser type, device information, operating system, pages visited, time spent on pages, and referring URLs.
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, and other tracking technologies to personalize your experience and improve our services.
3. How We Collect Information
- Directly from You: When you fill out forms, register for an account, complete a survey, or contact us via email or phone.
- Automatically: Through cookies and similar technologies when you browse our website.
- From Third Parties: We may obtain information about you from third-party sources, such as business partners or public databases, to enhance our records.
4. How We Use Your Information
The information collected is used to:
- Provide, operate, and maintain our services.
- Process transactions and send related information such as confirmations and receipts.
- Improve our website, products, and services.
- Respond to comments, questions, and customer service requests.
- Send periodic emails and updates related to our products, services, or promotions.
- Comply with legal obligations.
5. Sharing of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share your information with trusted third-party service providers who assist in the operation of our business (e.g., payment processors, web hosting, marketing services), under confidentiality agreements.
- For Legal Reasons: If required by law, regulation, or legal process, or to protect the rights, property, or safety of our company, our users, or others.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance your browsing experience.
- Understand how you use our website and services.
- Personalize content and advertisements.
- Compile aggregate data about site traffic and interactions.
You may adjust your browser settings to disable cookies; however, please note that some parts of our website may not function properly if cookies are disabled.
7. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. Although we strive to safeguard your data, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
8. Data Retention
We will retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access and Correction: Request access to and correction of your personal data.
- Deletion: Request that your personal information be deleted under certain circumstances.
- Objection/Restriction: Object to or request the restriction of certain data processing activities.
- Data Portability: Request that your data be transferred to another organization.
To exercise these rights, please contact us using the details provided in the “Contact Us” section.
10. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not cover the information practices of those websites. We encourage you to read the privacy policies of any websites you visit.
11. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children. If you believe that we have inadvertently collected such information, please contact us so that we can take appropriate steps to remove it.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When changes are made, we will update the “Last Updated” date at the top of this policy and post the updated version on our website. Your continued use of our services after these changes constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Tech Guy Joe, Joseph Stepanenko
https://thetechguyjoe.com
Email: help@thetechguyjoe.com
